Privacy Policy

Overview

Monroe Water Damage Restoration respects your privacy. This policy explains what information is collected when you call or visit, and how that information is used.

Information collected

When you call (888) 612-9219, you may share your name, phone number, the property location and details about the water damage so that help can be arranged. Basic call details such as the time and length of the call may be logged. Visiting the website records standard technical data such as browser type and pages viewed, for security and to improve the website.

How information is used

Information is used to respond to your request, arrange and document restoration work, answer questions about cost and communicate about the job, including with your insurance carrier when you ask for that.

• Personal information is not sold.
• It is shared only with the people directly involved in your restoration, or when the law requires it.

Cookies and analytics

The website may use basic cookies and analytics to understand how visitors use it. You can block cookies in your browser settings.

Retention and security

Information is kept only as long as needed to handle your request and meet legal or insurance requirements, and reasonable safeguards protect it.

Your choices

You may ask what information is held about you, ask for corrections or ask for deletion, subject to legal and insurance obligations.

Contact

Questions about this policy: call (888) 612-9219 or write to [email protected].